Refund and Returns Policy

Last updated: February 5, 2026

Thank you for shopping at Mindvallyllc. We want you to be fully satisfied with your purchase. This Refund & Returns Policy explains the conditions under which returns, refunds, and exchanges are accepted on Mindvallyllc.shop..

ELIGIBILITY FOR RETURNS You may request a return or exchange if:

• The request is made within 30 days of receiving your order
• The notebook is unused, unmarked, and in its original condition
• The item is returned with original packaging and accessories (if applicable)

Items that do not meet these conditions may not be eligible for return or refund.

NON‑RETURNABLE ITEMS The following items are not eligible for return or refund:

• Used or written notebooks
• Items without original packaging
• Customized or special‑order notebooks

HOW TO REQUEST A RETURN To initiate a return or exchange, please contact us before sending any item back: Email: support@mindvallyllc.shop

Include the following details in your request:

• Order number
• Reason for return or exchange
• Photos (if the item is damaged or incorrect)

Returns sent without prior approval may not be accepted.

RETURN SHIPPING Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost return packages.

REFUNDS Once we receive and inspect the returned item:

• Approved refunds will be processed within 10 business days
• Refunds will be issued to the original payment method used at checkout
• Please note that original shipping fees are non‑refundable

EXCHANGES If you would like to exchange an item for a different notebook style or variant:

• Exchanges are subject to product availability
• If the replacement item is unavailable, a refund will be issued instead

DAMAGED OR INCORRECT ITEMS If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos. We will resolve the issue as quickly as possible at no additional cost to you.

LATE OR MISSING REFUNDS If you have not received your refund after processing time:

• Check with your bank or payment provider
• Contact us at support@mindvallyllc.shop for assistance

CONTACT US If you have any questions about this Refund & Returns Policy, please contact us:

Store Name: Mindvallyllc
Email: support@mindvallyllc.shop
Phone: +1 263‑597‑7130
Business Address: 15 Main St, Watertown, MA 02472, USA
Support Hours: Mon‑Fri | 09:00 AM to 05:00 PM

For support or order inquiries, please go to Contact Us page. We aim to respond to all inquiries within 24 Hours.